FAQ

How long does shipping take?
Orders typically arrive within 7–14 business days. Delivery times may vary depending on your location and local carrier delays.

How can I track my order?
Once your order has been shipped, you will receive tracking information so you can follow your delivery.

Can I return or exchange my order?
All sales are final. We do not accept returns or exchanges. Please review the product details and size guide carefully before placing your order.

What if I receive a damaged or incorrect item?
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible with your order number and photos of the item. We will review the issue and assist you.

Can I cancel or change my order?
Once an order has been processed, we cannot guarantee that it can be cancelled or changed. Please contact us as soon as possible if you notice an issue with your order.

How can I contact Soléa?
If you have any questions about your order or our products, please contact us through our Contact Us page.